SEEKING MOTIVATED AND DRIVEN PROFESSIONALS TO JOIN OUR MEDICAL RECEPTION TEAM!

 

• Reputable medical practice with locations in Gympie and Rockhampton, Queensland

• Casual & Permanent Positions Available

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What is a Medical Receptionist?

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A medical receptionist is an integral part of the healthcare team. Doctors, nurses, and other medical and administrative staff rely heavily on the medical receptionist to create a friendly, welcoming, and well-organised front office for patients and to facilitate their flow throughout the practice. As a medical receptionist, you are the first point of contact and represent the practice on a daily basis.

 

Duties & Responsibilities

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The Medical Receptionist reports to the Practice Manager and is responsible for providing high-quality customer service to our patients, doctors, and nurses. The role is busy, so the ability to multi-task, prioritise, and work under pressure is paramount to succeed in this role. Daily duties involve maintaining a calm and efficient environment for fielding phone calls, answering phones, booking appointments, and maintaining accurate and up-to-date patient records. Excellent attention to detail, adherence to privacy and confidentiality, and problem-solving skills are essential in this role.

 

What are we looking for?

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We are looking for a highly motivated individual who has the ability to interact with a wide range of personality types in both pleasant and difficult circumstances. The right person for this job will have a warm, welcoming demeanour, along with excellent customer service skills, well-developed written and oral communication skills, be able to manage and prioritise their workload, and have a high attention to detail. We are looking for someone who can work unsupervised within a close-knit team providing support and assistance where required.

 

Minimum Requirements

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• A Certificate III in Business Administration (Medical) is not mandatory, but will be highly advantageous.

• A current Perform CPR Statement of Attainment (or the ability to obtain) will be required. The company provides paid CPR certification for staff on a regular basis.

• Due to the complex nature of the health industry, previous experience in a similar role, such as working for allied health, dental, or specialist offices, will be highly advantageous.

 

Benefits

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We offer long-term job security for staff who consistently perform to a high standard. We have on-site car parking, a shower, and a staff lounge/kitchenette.

 

Apply Now!

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Please send an updated Resume and a brief Cover Letter to us. To email your documents to us, simply click on the "Apply Now" button below.